Effective Date: 1st January 2025
At SmartBuyer.co.ke, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains in detail how we collect, use, store, and protect information from visitors and clients while delivering digital marketing, SEO, and web design services for the real estate industry. By using our website or engaging with our services, you consent to the practices outlined in this policy.
1. Information We Collect
We collect information to provide high-quality services, improve user experience, and ensure secure communications. This information includes:
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Personal Information: Data such as your name, email address, phone number, company name, and any other information you provide when contacting us or requesting our services.
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Service-Related Information: Information about your real estate business, websites, digital marketing campaigns, SEO requirements, and any other details necessary to deliver tailored solutions.
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Usage Data: Automatically collected information via cookies, analytics, and tracking technologies, including IP addresses, browser types, pages visited, time spent on pages, and user interaction patterns.
We collect this information in compliance with privacy laws and only use it for legitimate business purposes.
2. How We Use Your Information
The information we collect is used for multiple purposes, including:
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Delivering and managing our digital marketing, SEO, and web design services effectively.
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Responding promptly to inquiries, requests, or support issues to provide high-quality customer service.
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Improving our website, services, and overall user experience based on usage patterns and feedback.
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Communicating marketing updates, promotional offers, or service news only when you have opted in.
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Analyzing trends, monitoring service performance, and generating internal reports to continuously enhance the quality of our solutions.
Our commitment is to ensure that your data is used responsibly and only for purposes that benefit you as a client or visitor.
3. Sharing and Disclosure
SmartBuyer.co.ke does not sell, trade, or rent your personal information. We may, however, share information under specific circumstances:
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Service Providers: Trusted third-party vendors who support our operations, such as website hosting, analytics, cloud storage, or marketing platforms. These providers are bound by confidentiality agreements and may only use your information to assist SmartBuyer.co.ke.
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Legal Compliance: When required by law, legal process, or regulation, or to protect the rights, property, or safety of SmartBuyer.co.ke, our clients, or the public.
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Business Transfers: In the event of a merger, acquisition, or sale of company assets, client information may be transferred as part of business assets.
We limit sharing to what is necessary for operational and legal purposes, ensuring that your information is always protected.
4. Cookies and Tracking
Our website uses cookies, pixels, and similar technologies to:
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Enhance website functionality and improve the overall user experience.
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Monitor visitor behavior to optimize site design, content, and marketing strategies.
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Support analytics and reporting for service and business optimization.
You can manage or disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
5. Data Security
We implement industry-standard technical, administrative, and organizational measures to protect your personal and service-related information from unauthorized access, disclosure, alteration, or destruction. Measures include:
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Secure servers and encrypted communications.
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Restricted access to authorized personnel only.
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Regular monitoring and maintenance of security systems.
Your privacy and the security of your data are central to our operations.
6. Third-Party Links
Our website may contain links to third-party websites for informational, marketing, or reference purposes. SmartBuyer.co.ke is not responsible for the privacy practices, content, or security of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Rights
You have the following rights regarding your personal information:
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Access and Correction: Request access to the information we hold about you and correct any inaccuracies.
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Deletion: Request deletion of your personal data where applicable under law.
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Marketing Preferences: Opt-out of marketing communications at any time.
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Information Requests: Request detailed information on how your data is collected, processed, and stored.
To exercise these rights, please contact us using the details provided below.
8. Retention of Information
We retain your personal and service-related information only as long as necessary to:
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Fulfill the purposes outlined in this Privacy Policy.
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Comply with applicable legal obligations.
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Resolve disputes and enforce agreements.
Once information is no longer required, it is securely deleted or anonymized.
9. Changes to This Privacy Policy
SmartBuyer.co.ke may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or service offerings. All updates will be posted on this page with the revised effective date. We encourage all visitors and clients to review this page regularly to remain informed about how we protect their information.
10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us:
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Email: info@smartbuyer.co.ke
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Phone: +254 110 963 631
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Website: https://smartbuyer.co.ke/
