1. Introduction
Welcome to SmartBuyer.co.ke (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and any details provided during account registration or listing creation.
- Listing Information: Details about products or services you list on the platform.
- Usage Data: IP address, browser type, pages visited, and other analytics data.
- Cookies and Tracking Technologies: We use cookies to enhance user experience and track website activity.
3. How We Use Your Information
We use your information to:
- Provide and improve our platform services.
- Verify and manage user accounts.
- Communicate with users regarding inquiries, listings, and updates.
- Prevent fraud and enhance security.
- Improve user experience and website functionality.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share your information in the following cases:
- With Service Providers: Third-party partners who help operate our website (e.g., payment processors, analytics tools).
- Legal Requirements: If required by law or to protect our legal rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
5. Cookies and Tracking
We use cookies to:
- Remember your preferences.
- Track website performance and user behavior.
- Enhance security and detect fraudulent activity.
You can manage cookie settings in your browser.
6. Data Security
We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. Users should take precautions when sharing personal details online.
7. Your Rights
As a user, you have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of the data we hold about you.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of our website after changes constitutes acceptance of the revised policy.
10. Contact Us
For any privacy-related concerns, contact us at:
Email: support@smartbuyer.co.ke